Customer Service
Our business hour is between 9:00 AM-5:30 PM PST M-F. you can E-mail us at: acubest3000@gmail.com
Domestic orders (US only)
We accept Visa and MasterCard
International Orders (Outside US)
You may send a e-mail to acubest3000@gmail.com with your shipping information and the item you wish to purchase. We will calculate the total cost (including the shipping fee which you need to prepay) and send you a invoice with the payment methods.
Shipping
We will send out the order as soon as we receive the payment. Most orders are shipped within 2-3 Business days of receiving the order. Delivery times vary depending on your shipping location. In the event of delays, we will attempt to contact you by phone or mail.
The majority of our domestic orders are shipped via FEDEX. Most in-stock items should arrive on your doorstep 2 to 9 business days after receipt of your order. If you use the Expedited shipping option, your products should arrive on your doorstep 2 to 5 business days after receipt of your order.
Return Policy
A&A Medical Supplies, Inc. has a 30-day return policy.We ship out all the packages by UPS. To return an item to our company, please follow the steps below:
Notify us first of your intent to return and item through e-mail. Be sure to include relevant information such as Product name, Invoice # and reason for return. Our Returns Department will then contact you . Send package back to the address provided. All return shipments are self-funded and will not be reimbursed by us. Please make appropriate shipping method choices accordingly.
We cannot refund your original shipping charges. The returned merchandise will be credited to your credit card or Paypal account.
Send your returns to:
A&A Medical Supplies,Inc. Websale Dept.
13668 Valley Blvd. Unit# F-2 City Of Industry, CA 91746
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